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How we work
You see it first, then you pay.
The same way of working for a piece of software, a digital menu or a part. It is written here so you can hold us to it.
Step by step
Five steps, no small print.
You write to us
By WhatsApp or email. Tell us the problem, not the solution — you don’t need to know what has to be done. We answer the same day.
We tell you if we can
Honestly. If it isn’t our thing we say so, and if we know who to ask, we tell you that too. We won’t waste your time.
A written quote
What it includes, what it doesn’t and how long it takes. Fixed. If something changes along the way we tell you before doing it, never after.
You see something real
A working demo, the link to your menu or a render of the part. This is the step we never skip: you approve something you can touch, not a description.
We hand it over
With the agreed changes included. Around Alicante we bring it to you or you collect it; further away, we ship it wherever it needs to go.
What to expect
Four things we promise.
See it before you pay
We never ask for money for something you haven’t seen working or finished.
A fixed price
The quote doesn’t creep up. If a change is needed, it’s agreed first.
Defects are on us
If a part comes out with a manufacturing defect, we remake it at no cost.
Talk to whoever makes it
No salesperson, no call centre. You talk to the person doing the work.
The timings, plainly.
These run from your approval, not from your first message. If something will take longer, we say so before starting.
- Digital menu: usually a few days from receiving your menu
- Parts and plaques: 3 to 7 days from approval
- Custom software: depends on size; you get it in writing before we start
- Free hand delivery or pickup around Alicante
Tell us what you need.
We’ll say whether we can do it, what it would cost and how long it would take. No commitment.